COVID-19 Tier Level Update for Great Haywood Marina

We are delighted to announce that we will be reopening for day visits on Wednesday 2nd December.

We would like to take this opportunity to thank our team and loyal customers for your support throughout the past months and we look forward to seeing you over the festive period. The health and safety of our team and customers is our priority and we have adapted our procedures and put additional measures in place in accordance with Government guidance.

Opening Hours

Marina Office & Chandlery
Monday to Saturday 9am to 3pm
Closed daily between 1-1.30pm
Closed Sunday

Where possible, please contact the marina office with enquiries on 01889 883713 to reduce physical contact.

3 Tier Alert Level
The Government have updated the 3-tier alert level system. Once we reopen on 2nd December, we will be in a Tier 3 - Very High alert level. This means that the rule of 6 indoors and outdoors is in place.

You may visit us in a maximum group size of 6 people (including children) from one household or support bubble.

You must not socialise with anyone you do not live with or who is not in your support bubble in any indoor setting and you must not socialise in a group of more than 6 people outside, including in a garden or a public space – this is called the ‘rule of 6’, you should maintain social distancing at all times from anyone not in your household or support bubble.

Accommodation such as hotels, B&Bs, campsites, and guest houses must close therefore you may visit for the day but no overnight stays are allowed.

Under current tier 3 guidance, you can travel to venues which are open, but should aim to reduce the number of journeys you make. Avoid travelling to other parts of the UK, including for overnight stays.

Please click on the button at the end of this statement to see a summary of the activities which are and aren't allowed in each alert level.

To check the alert level for any postcode, please visit the Government Coronavirus webpage:

If you are from a Very High alert level area, you should not travel out of your area so please do not visit us until your alert level is reduced.

Face Coverings
The Government now require everyone to wear a face covering in most indoor public settings, unless they have an exemption. We therefore ask that you wear a face covering when visiting our marina office, chandlery and facilities buildings. Some exceptions do apply. For full details, please visit:

Our Team
Have undergone comprehensive training in our COVID-19 risk assessments, new procedures, social distancing and increased hygiene protocols

Have been provided with appropriate PPE including masks, visors, gloves and hand sanitiser, and trained in the use of each

Will be required to self-isolate if they have COVID-19 symptoms

All Visitors
We politely request that if you or any members of your household have COVID-19 symptoms, please do not visit us, stay at home and self-isolate. Symptoms include a new continuous cough, high temperature or loss of or change to your normal sense of taste or smell -

When visiting any of the on-site facilities, we are required to take your contact details and hold them for 21 days for the Government Test and Trace system. Please check in using the QR codes located around the facilities buildings.

Please adhere to social distancing guidelines. If you have children with you, please ensure they are supervised and adhering to social distancing at all times

Please pay by card or contactless

It is a legal requirement to wear a face covering in public areas of our premises, please ensure you are wearing a face covering before entering the premises, and adhere to the guidance at all times

Hand sanitiser is provided throughout the facilities buildings, please use it on entry and throughout your visit.

We have increased the frequency of cleaning and disinfecting, paying extra attention to high-touch areas, using fogging machines and sanitiser

Signage and information boards will be in place to remind guests and our team of social distancing and our new guidelines

Protective screens have been installed at all workplace counters to protect our team and customers

Our toilets and showers remain open with restricted hours and with reduced capacity, therefore we ask that you use the facilities on your boat where possible.

We are ventilating public areas as much as possible to allow increased air circulation

Marina Visitors
Maintain a minimum 2 metre spacing on walkways and jetties, look ahead and behind to observe and acknowledge others, passing only if necessary and using finger jetties to move a safe distance away

Please avoid touching any unnecessary surfaces such as jetty posts or bollards

Please wear suitable, clean gloves when using jetty bollards or water taps

Be conscious to maintain social distancing whilst on your boat or manoeuvring

Do not sit or stay on your boat unnecessarily or in close proximity to others

Please use on-board facilities on your boat if available

Adhere to the maximum occupancy signs displayed at facility buildings. Please make yourself aware of how many people are already using the facility before entering

The facilities will be regularly closed for cleaning. Please DO NOT ENTER during this time

Notices will be in place to indicate planned cleaning times and when cleaning is being carried out

Please queue outside, being aware of social distancing

Please note: All Covid-19 policies are based on current UK Government guidelines and are being constantly reviewed based on the latest advice. With that in mind, please check back on our COVID-19 update page for the latest information before you travel.

Can we help?
If you cannot safely travel to perform security checks on your boat, or would rather not, we will provide checks on your boat upon request; please email to arrange this if you have a particular concern about your boat.

Can my friends visit my boat?
Be aware of Government Guidance on household gatherings dependent on the alert level for the Marina and your local area. As we are currently in a very high alert level area, you can only visit Great Haywood Marina in a maximum group of 6 people from one household or support bubble.

Can I get diesel and a pump out?
Diesel and pump-outs are available. Only one boat on the service quay at any time, please call the marina to confirm the quay is free prior to moving your boat. Do not refuel or take fuel cans onto the jetties.

How do I buy chandlery items?
You can visit the chandlery however please observe social distancing and maximum occupancy numbers. We’re also operating a click and collect service from the marina office, Please phone 01889 883713 or email us to arrange your order. Payment will be taken over the phone and your items will be packed ready for collection at an agreed time.

We thank you for helping us keep you, your loved ones and our team safe.


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